Thanks for reaching out to me! Please keep in mind that I do not provide unpaid support for Twine over email. Please post a message to the Twine forums instead. I keep an eye on messages there, but more importantly, so do a bunch of other smart people as well, and they may be able to help you out better and faster than I can.
If you have a really thorny issue that you would like to hire me to help resolve, though, I’d would of course like to hear from you.